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Managing and Motivating Contact Center Employees Managing and Motivating Contact Center Employees by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann

Managing and Motivating Contact Center Employees

by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann


ISBN 13: 9780071388887

Format: Paperback (350 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2003

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